Yes. Ducted Vac services and repairs all makes and models of ducted vacuum systems, including Premier Clean, Electron, AstroVac, Aussie Vac, EVS, Imperium, Valet, Lux, and Pullman. We can also source and install genuine replacement parts for most systems.

In many cases, yes. If you’re located in the Melbourne metro area, we can often offer same-day or next-day service for urgent repairs, depending on technician availability.

All goods and services come with guarantees that cannot be excluded under Australian Consumer Law. Our workmanship is guaranteed for 12 months, and manufacturer warranties apply for parts. If a product or service fails due to a defect, we will repair, replace, or refund as required by law.

Absolutely. We provide professional ducted vacuum installation for new builds, renovations, and retrofits. Our technicians will assess your property and recommend the best system for your needs.

Common signs include:

• Loss of suction power
   
• The unit won’t start or stays running constantly
   
• Burning smell or unusual noises
   
• Repeated clogging or blockages
  If you notice any of these issues, contact us before further damage occurs.
   

Yes. We stock a wide range of motors, circuit boards, filter bags, hoses, floor tools, and cleaning accessories to suit most ducted vacuum brands. You can order online or through our Melbourne service centre.

We service all Melbourne suburbs and surrounding areas, including Bayside, Mornington Peninsula, Eastern Suburbs, Northern Suburbs, and Western Suburbs.

The cost depends on the nature of the fault. We offer free, no-obligation quotes before any work begins, so you know the cost upfront.

For most homes, we recommend changing the filter bag every 4–6 months, or when it’s around two-thirds full. Filters should be checked and cleaned regularly, and replaced as needed to maintain performance.

Yes. We service both residential and commercial ducted vacuum systems, including offices, hotels, medical facilities, and other high-traffic environments.

You can book by calling us directly, using our online enquiry form at www.ductedvac.com.au, or emailing us. We’ll confirm your booking and provide an estimated service time.